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Jan 25 08 5:25 PM
Jan 25 08 5:40 PM
Eric Huffstutler wrote: Luis... was some of the titles you ordered now OOP? May be reason for replacement holdup?
Feb 9 10 4:47 PM
Feb 14 10 1:47 PM
EDITOR MFTV wrote: Omega Man wrote: captainmarvel1957 wrote: I've only had one incident where I returned online merchandise. That was with Amazon who sent me two damaged books last holiday season. It was a royal pain to have to repack them and ship them back. Wow, that's interesting... I've only had to return items to Amazon a handful of times in almost 8 years. When I did, it was a simple matter of printing off the return shipping label, sticking the defective/damaged items back in the box they came in, affixing the label and putting the box back in the mail. The return label (printed from Amazon's website) takes care of the postage. Replacement items arrived via FedEx within 48 hours. I've never had to speak with anyone at Amazon, be they in Bangor or Bangalore. Emails have always sufficed. Amazon.com does have an easy return policy and pays for return shipping if an item is damaged (and sends replacements before they receive the original merchandise back), that being said, 75% of my Amazon.com orders (books and DVDs) arrive damaged and have to be returned. This is either due to poor packaging or the stuff is damaged before it even ships. The only reason I keep using them is because I have the same problems with whoever I use, but most places don't pay for the return shipping (or ship for free [other than Deep Discount DVD] in the first place) even if the stuff is damaged. The last few orders I placed for box sets from Deep Discount DVD weren't even shipped in a box, they were stuffed in poorly padded envelopes and arrived crushed. Nothing makes me madder than to pay $30-$50 (or more in some cases) for a box set to have it arrive crushed. I'd rather pay the higher price and pick out a good copy of a book or DVD in a store but the selection for both is really poor these days and I'm forced to order online, but I DON'T like it!
Omega Man wrote: captainmarvel1957 wrote: I've only had one incident where I returned online merchandise. That was with Amazon who sent me two damaged books last holiday season. It was a royal pain to have to repack them and ship them back. Wow, that's interesting... I've only had to return items to Amazon a handful of times in almost 8 years. When I did, it was a simple matter of printing off the return shipping label, sticking the defective/damaged items back in the box they came in, affixing the label and putting the box back in the mail. The return label (printed from Amazon's website) takes care of the postage. Replacement items arrived via FedEx within 48 hours. I've never had to speak with anyone at Amazon, be they in Bangor or Bangalore. Emails have always sufficed.
captainmarvel1957 wrote: I've only had one incident where I returned online merchandise. That was with Amazon who sent me two damaged books last holiday season. It was a royal pain to have to repack them and ship them back.
Amazon.com does have an easy return policy and pays for return shipping if an item is damaged (and sends replacements before they receive the original merchandise back), that being said, 75% of my Amazon.com orders (books and DVDs) arrive damaged and have to be returned. This is either due to poor packaging or the stuff is damaged before it even ships. The only reason I keep using them is because I have the same problems with whoever I use, but most places don't pay for the return shipping (or ship for free [other than Deep Discount DVD] in the first place) even if the stuff is damaged. The last few orders I placed for box sets from Deep Discount DVD weren't even shipped in a box, they were stuffed in poorly padded envelopes and arrived crushed. Nothing makes me madder than to pay $30-$50 (or more in some cases) for a box set to have it arrive crushed. I'd rather pay the higher price and pick out a good copy of a book or DVD in a store but the selection for both is really poor these days and I'm forced to order online, but I DON'T like it!
Feb 14 10 4:02 PM
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