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Feb 8 13 1:54 PM
SanzarQ wrote:The EDitor wrote:It was unfortunate. But it's been fixed. First we had changed the glue type, but that didn't help (as is obvious). Now we're using a completely different manufacturer and the newest issues that are in the warehouse are rock solid. Failure rate should now be in the accepted norms instead of what it was, which was less than ideal. But we spotchecked the entire shipment and those pages only came out we ripped them out. So if you have any issues with past issues coming apart, just take a picture (so we can keep the printer accountable) and email it along with your shipping address and list whichever cover you purchased (we get a lot of photos of the inside with no mention of which cover was purchased) to info@famousmonsters.com and we'll get you a replacement asap.Ed BlairExecutive EDitorFamous Monsters of FilmlandEd, I sent you an e-mail w/ fotos over the weekend. Hopefully, you've received it.Tom Shumaker (aka: SanzarQ)Parkton, MD
The EDitor wrote:It was unfortunate. But it's been fixed. First we had changed the glue type, but that didn't help (as is obvious). Now we're using a completely different manufacturer and the newest issues that are in the warehouse are rock solid. Failure rate should now be in the accepted norms instead of what it was, which was less than ideal. But we spotchecked the entire shipment and those pages only came out we ripped them out. So if you have any issues with past issues coming apart, just take a picture (so we can keep the printer accountable) and email it along with your shipping address and list whichever cover you purchased (we get a lot of photos of the inside with no mention of which cover was purchased) to info@famousmonsters.com and we'll get you a replacement asap.Ed BlairExecutive EDitorFamous Monsters of Filmland
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