Cromwell,

There was no record of my order, either, although I received a confirmation email and my credit card was charged. After waiting 3 weeks, I phoned DVD PLanet, and 2 weeks in a row now they've said 'sorry' and promised to get it into the mail that same day. The confirmation email stated they would email me on shipment, but it's been years since I ordered from them and didn't know if they actually did so. If they do, then they still haven't shipped it (and it still doesn't even show up when I check my account on their site), and I'm just going to give up and contact my credit card company.